General terms and conditions
1. scope of application
For all orders placed via our online store by consumers and entrepreneurs
the following GTC apply.
The following applies to Germany: According to § 13 BGB, consumers are any natural person who
legal transactions for purposes that are predominantly outside their trade, business or profession.
can be attributed to their independent professional activity.
The following applies to Austria: In the following terms and conditions, "consumer" means the
"Consumer" within the meaning of the Consumer Protection Act (KSchG).
The following applies to entrepreneurs: If the entrepreneur uses conflicting or
supplementary General Terms and Conditions, the validity of which is hereby
They shall only become part of the contract if we expressly object to them.
have agreed.
2 Contractual partner, conclusion of contract,
Correction options
The purchase contract is concluded with simply drop - all that makes you happy.
By placing the products in the online store, we make a binding offer.
to conclude a contract for these articles. You can initially order our products
and add your entries to the shopping cart before submitting your order.
binding order at any time by clicking on the appropriate button in the order process
use the correction aids provided and explained. The contract is concluded,
by clicking on the order button to complete the offer via the items in the shopping cart.
products contained in the order. Immediately after sending the order
you will receive another confirmation by e-mail.
3. contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English
We save the text of the contract and send you the order data and our General Terms and Conditions in
text form. You can view the text of the contract in our customer login.
4. terms of delivery
Delivery options
We ship the products to the delivery address specified in the order process.
In principle, you have the option of collecting them from Bianca Valusescu simply
drop, Marienplatz 14, 83308 Trostberg, Germany at the following addresses
Business hours: Mon-Fri 09.00-19.00 and Sat 10.00-14.00
5. payment
The following payment methods are generally available in our store
Disposal.
Prepayment
If you choose to pay in advance, we will provide you with our bank details in
We will send you a separate e-mail and deliver the goods after receipt of payment.
Credit card
You enter your credit card details during the ordering process. Your card is immediately
after placing the order.
SEPA Direct Debit
By placing your order, you issue us with a SEPA direct debit mandate. About the
date of the account debit, we will inform you at least one bank business day in advance.
in advance (so-called prenotification). A bank business day is any working day with
With the exception of Saturdays, national public holidays and the 24th day of the week.
and December 31 of each year. The account is debited before the
Goods.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et
Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"),
you must be registered with PayPal, legitimize yourself with your access data and
confirm the payment instruction. The payment transaction is processed by PayPal
immediately after placing the order. You will receive further information
in the order process.
PayPal can offer registered PayPal customers selected according to their own criteria
offer further payment methods in the customer account. Offering these
However, we have no influence on the modalities; further individually offered
Payment modalities concern your legal relationship with PayPal. Further information
You can find the details in your PayPal account.
PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie,
S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") we offer you the
the following payment options as PayPal services. Unless otherwise stated below
otherwise regulated, payment via PayPal does not require registration with PayPal.
in advance. Further information can be found under the respective payment option and in the
Order process.
PayPal
To be able to pay the invoice amount via the PayPal payment option,
you must be registered with PayPal, legitimize yourself with your access data
and confirm the payment instruction. The payment transaction is confirmed by
PayPal immediately after placing the order.
PayPal can offer registered PayPal customers, selected according to its own criteria, additional payment methods in the customer account. On offering
However, we have no influence on these modalities; further individual
The payment methods offered relate to your legal relationship with PayPal.
You can find more information about this in your PayPal account.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.
Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check.
in advance and is sent directly to PayPal. With confirmation of the payment order
issue a direct debit mandate to PayPal. About the date of the account debit
you will be informed by PayPal (so-called prenotification). The account debit
takes place before the goods are dispatched.
Cash payment upon collection
You pay the invoice amount in cash at the time of collection.
6. right of withdrawal
You are entitled to the statutory right of withdrawal, as described in the withdrawal policy
described above.
7. reservation of title
The product remains our property until full payment has been made.
For entrepreneurs, the following also applies: We retain ownership of the product until
for the complete settlement of all receivables from a current
business relationship. You may use the reserved goods in the ordinary
business operations; all risks arising from this resale shall be borne by the
claims - irrespective of any combination or mixing of the
reserved goods with a new item - in the amount of the invoice amount to us in the
in advance and we accept this assignment. You remain entitled to collect the
authorized to collect claims, but we may also collect claims ourselves insofar as
you do not meet your payment obligations. The amounts due to us
We shall release securities at your request to the extent that the realizable value of the
value of the collateral exceeds the value of the outstanding receivables by more than 10 %
exceeds.
8. transportation damage
The following applies to consumers: If goods are delivered with obvious transport damage,
please complain about such errors to the deliverer as soon as possible and take
please contact us immediately. The failure to make a complaint or
Contact us for your legal claims and their enforcement,
in particular your warranty rights. You help us
our own claims against the carrier or the shipping company.
transportation insurance.
The following applies to entrepreneurs: The risk of accidental loss and accidental destruction
The risk of deterioration shall pass to you as soon as we have handed over the goods to the carrier, the
carrier or the person otherwise designated to carry out the shipment, or
institution.
9 Warranty and guarantees
9.1 Liability for defects
Applies vis-à-vis consumers:
The statutory liability for defects shall apply.
The following applies vis-à-vis entrepreneurs and among merchants:
Unless expressly agreed otherwise below, the statutory provisions shall apply.
Liability for defects.
The following restrictions and shortened deadlines do not apply to
Claims due to damage caused by us, our legal representatives or our vicarious agents
were caused by vicarious agents
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty as well as fraudulent intent
- in the event of a breach of material contractual obligations, the fulfillment of which is essential for the proper
execution of the contract in the first place and on compliance with which the
contractual partner may regularly rely on (cardinal obligations)
- within the scope of a guarantee promise, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
Restrictions against entrepreneurs
In relation to entrepreneurs, the following shall apply as an agreement on the quality of the goods
only our own information and the manufacturer's product descriptions, which are available in
included in the contract; for public statements by the manufacturer or
We accept no liability for other advertising statements. For entrepreneurs the
The limitation period for claims for defects for newly manufactured items is one year from
Transfer of risk. The previous sentence shall not apply to an item which, according to its
has been used in the usual manner for a building and whose
defectiveness. The sale of used goods takes place under
Exclusion of any warranty. The statutory limitation periods for the
The right of recourse according to § 445a BGB remains unaffected.
Note to merchants
The obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply to merchants.
If you fail to notify us as stipulated therein, the goods shall be deemed to have been approved, unless
because it is a defect that was not discovered during the investigation.
was recognizable. This shall not apply if we have fraudulently concealed a defect.
9.2 Warranties and customer service
Information on any additional guarantees that may apply and their exact
Conditions can be found with the product and on special information pages
in the online store.
Customer service: For questions, contact: 08621 6491824 or by e-mail at:
info@simplydrop.de
10. liability
For claims arising from damage caused by us, our legal representatives
or vicarious agents, we are always liable without limitation
in case of injury to life, body or health,
in the event of intentional or grossly negligent breach of duty,
in the case of warranty promises, if agreed, or
insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfillment of which is essential for the proper
execution of the contract in the first place and on compliance with which the
contractual partner may regularly rely on (cardinal obligations) due to slight
negligence by us, our legal representatives or vicarious agents, the
Liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract,
which must typically be expected to arise.
Otherwise, claims for damages are excluded.
11. dispute resolution
The European Commission provides a platform for online dispute resolution (OS)
ready, which you here find. To participate in a dispute resolution procedure before a
We are not obliged and not prepared to participate in a consumer arbitration board.
12. final provisions
If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
13. cancellation policy for our treatments on site
Our aim is to provide you with high-quality, high-value advice and
treatment. We are dependent on stable sales for this.
To ensure this and protect us from lost sales, we have
In Section 615 of the German Civil Code (BGB), the legislator has given us the option
canceled or missed appointments a Cancellation fee to calculate.
If you are unable to keep an appointment, please let us know.
please cancel it as early as possible so that we can reassign it.
Please note when postponing or canceling your appointment
The following:
It is customary for us to receive information about this in good time,
at least 48 hours, two working days (working days are from Monday to
Friday) beforehand. Please inform us personally, by telephone
(answering machine) or by e-mail. If you do not arrive at the agreed
appointment, we will charge a Failure fee from 50% the
booked treatment in accordance with § 615 BGB.
In the case of a voucher, this is deemed to have been redeemed and loses its validity.
In special cases (illness, bereavement, force majeure, etc.), the
Cancellation fees will not be charged for appointments canceled at short notice if this
can be proven. In the event of last-minute cancellations
will be happy to reschedule the appointment for you. If we succeed,
you will not incur any costs.
Appear up to 15 minutes latewe charge a
Default fee from 70% of the booked treatment.
If appointments are increasingly being canceled, postponed or not
we reserve the right to make new appointments only
with Prepayment to be awarded.
If you do not agree with this regulation, please contact us.
before making an appointment.
Thank you for your understanding.
AGB created with the Trusted Shops Legal Texter
English
